Object of the contract

The General Conditions of Sale (hereinafter “GCS”) have as their object the sale of products carried out remotely via the internet on the website www.arcadiamodellismo.com. The GCS will apply between the subjects of the contract such as:
Seller: Arcadia Modeling as above identified (hereinafter referred to as “AM”);
Customer: the person identified by the data entered when completing and sending the order form electronically with simultaneous acceptance of these General Conditions.

It is forbidden, by the legislation on personal data, for the Customer to enter false and/or invented and/ or fictional names in the online order procedure and in further communications. AM reserves the right to report any violation and abuse to the competent authority, in the interest and the protection of consumers and public faith. Furthermore, the Customer relieves AM from any possible error deriving from the issue of incorrect tax documents due to incorrect or incomplete information relating to data provided by the customer, being the only party responsible for the correct insertion.

These GCS pertain to the sale of the products displayed on the website by AM which reserves the right to modify these GCS at any time by notifying customers with the publication on the site.

Online sales

By online sales contract we mean the distance contract, that is the legal transaction having as object the sale of the “Products” stipulated between AM and the Customer in the context of a remote sales system organized by AM which, for this contract, uses internet and other related technologies. These contracts, therefore, will be concluded directly through the access by the Customer to the website corresponding to the address arcadiamodellismo.com where, following the indicated procedures, it will finalize the contract for the purchase of the product.

For each product, a technical data sheet is available on the site containing the main characteristics, as described by the manufacturers and/or importers. The images and descriptions are taken from the catalogs of importers and manufacturers, who can make changes during the production phase and report them with subsequent updates. AM is absolutely not responsible for these possible changes.
It is understood that the image accompanying the product descriptive technical sheet may not be perfectly representative of its characteristics, and may differ in color, size, accessory products in the figure and may vary at any time without any prior notice from AM by virtue of the changes made by producers and/or importers.


The Customer can only purchase the products offered on the site, at the price indicated therein in Euros, taxes and customs duties are not included (shipping costs do not include international taxes and customs duties) following the procedure indicated on the site itself. Correct receipt of the order is confirmed by AM and sent by e-mail to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of the processed order and a “Customer order number” to be used for any communication with AM. The message will contain all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections/ changes to be made if necessary.

It may be the case that AM (before sending the confirmation order), will request further information from the Customer by e-mail with regards to the purchase order made on the site.

The prices list is subject to changes according to the producers and/or importers. To that effect AM will proceed with the notification of the new updated prices on the site.

Any errors in the publication of prices do not imply the automatic acceptance of the order and the shipment of the goods by AM.  In such event the transaction paid by credit card will not be completed and accepted. If it was used a different form of payment, the Customer will be asked to accept the correct amount to be paid.

At the explicit request of the Customer to AM, the same will issue an invoice for the material shipped, which will be sent to the Customer. The information provided by the Customer when the order was placed will be used to issue the invoice. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.

Product availability

All Products on the website are featured subject to availability. If the Products ordered are out of stock, the Customer will be notified to their indicated e-mail address and the transaction will be cancelled. In this regards, any contractual or non-contractual obligation on the part of AM due to the failure to conclude the contract is excluded.

Acceptance of the General Conditions of Sale

The Customer, by sending his purchase order electronically, unconditionally accepts and undertakes to observe his relations with AM and the GCS described in this document and declares that he has read and accepted all the information provided to him. Further, the Customer acknowledges that AM is not bound to different conditions unless previously agreed in writing.